The operational heart of a dealer network.

01 / The context

The problem behind the project.

Independent security dealers needed a unified way to manage monitored accounts, alarm history, schedules, testing, messages, payments, and requests inside a control-sensitive operating environment. This engagement was delivered through a software-development consultancy.

02 / The contribution

How I approached it.

1. Led the fourteen-month .NET and SQL Server rebuild with a two-developer team, building the initial infrastructure and contributing throughout delivery.
2. Modeled the web API surface in the database and represented navigation, visibility, and access flags as data.
3. Developed a component framework with column-level metadata and database-owned context and session state.
4. Included request telemetry, an in-database debugger, activity logging, and explicit error capture.

03 / The result

What the work made possible.

A production dealer portal covering a broad operational surface, built in a SOC 2 and HIPAA control environment. The résumé records the portal as remaining the provider's dealer-management platform; this is not a claim of personal compliance certification.